Terms of service

# Terms of Service

Welcome to Ruzain Babycare. By accessing our website and placing an order, you agree to the following Terms of Service.

## 1. Product Information

We strive to ensure that all product descriptions, images, prices, and information displayed on our website are accurate. However, product packaging, ingredients, or specifications may occasionally change by the manufacturer without prior notice.

## 2. Authentic Products

Ruzain Baby Care is committed to supplying authentic and quality products sourced from trusted suppliers and international brands.

## 3. Orders & Payments

Orders can be placed through our website. We reserve the right to confirm, cancel, or refuse any order if suspicious activity, incorrect information, or stock unavailability is detected.

## 4. Delivery

Delivery times may vary depending on location, courier operations, weather conditions, public holidays, and other unforeseen circumstances.

## 5. Parcel Inspection

Customers are requested to inspect their parcel in the presence of the delivery rider before accepting it.

If the wrong product, damaged product, or incomplete order is identified during delivery, the parcel may be returned immediately.

## 6. Return & Refund

Returns are only accepted according to our Return & Refund Policy.

Once a parcel has been accepted and received by the customer, return, exchange, or refund requests will not be accepted unless required by applicable consumer protection laws.

## 7. Pricing

Product prices may change at any time without prior notice. The price displayed at the time of purchase will apply to the order.

## 8. Limitation of Liability

Ruzain Baby Care shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of products purchased through our website.

Customers are encouraged to review product information and usage instructions before use.

## 9. Privacy

Customer information is collected solely for order processing, delivery, customer support, and service improvement purposes. Personal information will not be sold or shared with unauthorized third parties.

## 10. Changes to Terms

Ruzain Baby Care reserves the right to modify these Terms of Service at any time without prior notice. Updated terms will be published on this website.

## Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team.

Ruzain Babycare
Customer Support: 01707-003413